beyondpanic's Diaryland Diary ----------------------------------------------------------------------------------------- Happy to help �and then something like this happens at work and I feel like I�ve done something good. An 80 year old member called today regarding a bill that he keeps getting from a doctor�s office. I started to tell him why we hadn�t paid the claim yet. I recommended that he have the provider fax us the information that we needed. Almost immediately I realized that this info was just way too complicated for him to try to tell the doctor�s office. I made a conference call to the doctor�s office and gave the nurse all of the required filing info. This isn�t something that we usually do, but I knew a five minute call from me would save him a lot of time and trouble. I felt good about it and glad that I could make someone�s day easier. ***************************** Phillies game was suspended last night "cause of the horrible weather we were having here in Philly. Good Luck to the Phils tomorrow night! 9:27 p.m. - Tuesday, Oct. 28, 2008
Feelin' Good Doing Good ------------------------------------------------------------------------------ |
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